Accessibility
Signing should work for everyone
Last updated October 8, 2026
SignMaster wants anyone to be able to review and sign a document, whether they use a keyboard, a screen reader, zoom, a phone or a switch. We build the signing page to the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. Here's what works today, what still has limits, and how to reach us.
1.Signing with a keyboard
You can review and sign without a mouse or touch screen.
- Press Tab to move through the fields in the order they appear on the page, top to bottom and left to right. Shift+Tab goes back.
- Press Enter or Space to open a signature, initials, checkbox or approval. Type straight into text, date and number fields.
- Press Escape to close a dialog. In the one-field-at-a-time view it takes you back to the whole document.
- A visible outline always shows where you are.
- A Skip to signing actions link at the top jumps to the progress bar, the consent box and the Finish button.
2.Making a signature without drawing
Drawing needs a mouse, finger or pen. When you open the signature box from the keyboard, it starts on Type: your name is filled in and you pick a style. You can also upload a picture of your signature. A typed signature is as binding as a drawn one.
3.Screen readers
- Every field is announced with its label, what kind of field it is, whether it's required, and who it's for, for example “Buyer, signature, required, for Jane Doe, not signed yet”. Help text from the sender is read with the field.
- Progress (“3 of 8 required fields done”) and problems (“That isn't a valid email address”) are announced as they happen, without moving you.
- In the one-field-at-a-time view, each step announces “Field 3 of 8” and the field's name.
We check the page with keyboard-only runs and the browser's accessibility tree. We haven't yet run a full audit with every screen reader, so if yours has trouble, please tell us.
4.Phones, zoom and motion
- On phones and small tablets the page guides you one field at a time: the page zooms to the field, and you type in a large box below it, with a phone keypad for numbers and a full-screen pad for signatures.
- The page works at 200% browser zoom, and text reflows instead of running off screen.
- If your device asks for reduced motion, the page stops its smooth scrolling and animations.
- We check the signing page's text against the WCAG AA contrast level and fix what falls short.
5.Known limits
- The document itself is shown as a picture of each page, so a screen reader can't read the sender's text on the signing page. If you need it another way, ask the sender for an accessible copy, or contact us and we'll help.
- Drawing a signature, a drawing field, and dragging items you add to a page need a pointer. Typed and uploaded signatures work instead, and added items move with the arrow keys.
- The signed PDF is a flat copy of the pages with a certificate at the end. It isn't a tagged (PDF/UA) document yet.
- Documents are only as accessible as the PDF the sender uploaded. A scanned page may have no readable text at all.
6.Tell us what isn't working
Email support@usesignmaster.app with “Accessibility” in the subject. Tell us which page you were on and what happened, and we'll help you finish signing another way while we fix it.
Signing electronically is always your choice. The electronic signature disclosure explains how to ask the sender for a paper copy instead.
