Support

Send us a message with the contact form or email support@usesignmaster.app and a person will reply, usually within one business day. Include the email address on your account and, if it's about a document, its title so we can find it quickly.

Open the contact form

You don't need an account to sign. Open the link in the email from the sender, review the document, fill in your fields and tap Finish. You'll get a copy of the signed document by email.

• Link not working or expired? Ask the sender to resend it.
• Something in the document looks wrong? Use Request changes on the signing page so the sender can fix it.
• Using a keyboard or screen reader? See Accessibility.

• Bought in the iPhone or iPad app: manage or cancel in your iPhone's Settings › your name › Subscriptions. Apple handles those payments and refunds.
• Bought on the web: manage or cancel in SignMaster under Settings › Billing.
• Delete your account: in the app (Settings › Delete account) or on the web (Settings › Profile › Delete account). We delete it 7 days after you ask, and you can cancel until then.

How we handle your documents and data is in our Privacy Policy, Terms of Service and Refund Policy. How we protect every signature is on our Security page. Questions about privacy go to privacy@usesignmaster.app.