Pool service agreement template
A pool service agreement turns a weekly route into clear expectations: what the tech does each visit, which chemicals are included, what counts as a repair, and who's responsible for the pool between visits. This template covers residential weekly or every-other-week service, with optional openings, closings and green-pool recovery. Read it below, then send it from SignMaster.
Updated November 5, 2026 · 4 min read
The contract
Gray blanks are yours to fill in before you send. Each signer fills in the blanks in their color.
- You, before sending
- Pool owner
- Pool service company
Pool Service Agreement
This Pool Service Agreement (the "Agreement") is between Pool service company name (the "Company") and Customer name (the "Customer").
1. The pool
The Company will service the pool at Pool address: Pool type and size, with this equipment: Pool equipment. Service starts on Service start date.
2. Every visit
Visits will be Visit frequency, usually on Usual service day. At each visit the technician will:
- skim the surface and empty the skimmer and pump baskets;
- brush the walls, steps and tile line, and vacuum as needed;
- test the water and add chemicals to keep it within normal ranges;
- check that the pump, filter, heater and timer are working, and report any problem;
- backwash or clean the filter on this schedule: Filter cleaning schedule.
3. Chemicals
Included in the price: Chemicals included. Billed separately at the Company's current prices: Chemicals billed separately.
4. Price and billing
The Customer will pay Monthly price a month, or Price per visit per visit, as the Company fills in. Invoices are sent Billing timing and are due within Days to pay days. Visits missed for weather or holidays will be made up when possible. A visit that can't be done because a gate is locked or a dog is loose is still charged.
5. Repairs and parts
The technician may make small repairs and replace small parts costing up to Small repair limit per visit without asking first, and will report them on the invoice. Larger repairs are quoted and done only with the Customer's approval. Repair labor is billed at Repair labor rate per hour. Parts and equipment carry their makers' warranties, and the Company warrants its repair labor for Repair labor warranty.
6. Extra services
- Green-pool recovery: Green pool recovery price, plus chemicals.
- Seasonal opening: Opening price.
- Seasonal closing: Closing price.
- Extra visit requested by the Customer: Extra visit price.
Green-pool recovery applies whenever algae takes hold because of storms, equipment failure, heavy use or a pause in service, and is quoted before it starts.
7. Access, gates and pets
Gate code and access notes: Gate code and access notes. Pets and anything the technician should know: Pets and other notes. The Customer will keep pets away from the pool area on service days. The technician will close and latch every gate they open, and the Customer will tell the Company promptly if a gate, latch or lock is broken.
8. Safety between visits
Between visits the Customer is responsible for the pool, including supervising swimmers; keeping fences, gates, covers and alarms in working order as local law requires; keeping the water level in the middle of the skimmer opening; running the pump for the hours the Company recommends; and reporting problems. Pool chemicals kept on site will be stored at Chemical storage location, out of reach of children and pets, and never mixed. The Company's service does not include supervising swimmers or inspecting barriers.
9. Insurance and responsibility
The Company carries general liability insurance and will show proof on request. It is responsible for damage caused by its own negligence, and not for problems caused by weather, equipment failures it didn't cause, use of the pool by the Customer or guests, or events between visits.
10. Term and cancellation
This Agreement runs Agreement term. Either party may end it with Cancellation notice days days' written notice, and the Customer pays for service through the end of the notice period.
11. General terms
This Agreement is the whole agreement for the service, may be changed only in writing agreed by both parties, and is governed by the laws of the state of State. Electronic signatures count as original signatures.
Customer contact details
Phone: Customer phone Email: Customer email
I understand section 8: between visits I am responsible for supervising swimmers and for the pool's fences, gates and alarms.
Pool owner
For the Company
Opens it in SignMaster as a template you can edit and send.
A starting point, not legal advice. Have a lawyer review it for your state and situation.
On this page
What a pool service agreement settles
Pool customers judge service by the color of the water, but the water depends on things you only see once a week: a downpour, a pool party, a pump that quit on Tuesday, a dog in the deep end. The agreement makes clear that you keep the water balanced on your visits, and the owner is responsible for the pool, the gate and the swimmers in between.
It also heads off the usual billing fights: whether chemicals are in the monthly price, what a green-to-clean recovery costs, and whether replacing a pump lid O-ring is service or a repair.
What the template covers
- Every visit: skimming, brushing, vacuuming, emptying baskets, testing and balancing the water, checking equipment, and cleaning the filter on a schedule.
- Chemicals: which are included in the price, and which are billed, like stabilizer, phosphate remover or salt.
- Frequency and billing: weekly or every other week, a monthly or per-visit price, and visits blocked by locked gates or loose dogs.
- Repairs and parts: a small-repair limit per visit, quotes above it, your labor rate, and the warranty on your repair work.
- Extra services: green-pool recovery, openings, closings and extra visits, each with its own price.
- Access and pets: the gate code, notes about dogs and equipment, and your promise to close and latch every gate.
- Safety between visits: the owner supervises swimmers, keeps fences, gates and alarms working, and stores chemicals safely.
- Term and cancellation: month to month or seasonal, and the notice either side gives to end it.
Pool service mistakes
- Including "all chemicals" in a flat price. One storm or a busy weekend can double the chlorine. Say which chemicals are included and bill the rest.
- Repairing without approval. A pump motor is a big bill. Set a small-repair limit the tech can spend without asking, and quote anything above it.
- Owning water you don't control. Write down that you balance the water on your visits and the owner handles what happens between them.
- Leaving the gate question vague. A gate left open is a drowning risk. Commit to closing and latching it, and ask the owner to report a broken latch.
- Taking on a green pool at the regular price. Recovery takes extra chemicals, filter cleaning and visits. Quote it before regular service begins.
Safety between visits is the owner's job
Drowning prevention depends on fences, self-latching gates, alarms and adults watching, and a weekly service visit replaces none of them. The template has the owner confirm they're responsible for supervising swimmers and keeping barriers and alarms working, and has your tech close and latch every gate they open.
How to send it with SignMaster
- 1
Open the template
Choose Use this template. The pool owner signs first and your company second.
- 2
Set your service
Fill in the gray blanks: visit frequency, the filter schedule, which chemicals are included, the monthly price, the small-repair limit, and prices for recovery, openings and closings.
- 3
The owner adds access details
On their copy, the owner types the gate code and notes about dogs or equipment, checks the box confirming their safety responsibilities, and signs from their phone.
- 4
Countersign
You sign last. Both of you get the PDF with its certificate of completion, with the gate code and notes in the signed copy for whoever runs that route.
- 5
Grow your contact list as they sign
On paid plans, Save signers to Contacts adds each customer to your SignMaster contacts once their agreement is complete, ready for next season's renewal.
Renewing the route each spring
Each spring, put your customers in a spreadsheet with columns named after the gray blanks, like Pool address, Visit frequency and Monthly price, and bulk send one agreement per customer. Crew sends up to 500 rows at a time. The bulk send results file shows which envelopes are still waiting, so you can call those customers before opening week.
Questions? Answers.
What should a pool service agreement include?
What each visit includes, the frequency and price, which chemicals are included, how repairs are approved, extras like green-pool recovery and closings, access and pets, safety responsibilities, and how either side ends it.
Are chemicals included in pool service?
It depends on the company. Many include routine sanitizer and pH chemicals and bill specialty products separately. Section 3 of the template lists exactly which are included and which are billed.
Who is liable if someone is hurt in a serviced pool?
That depends on the facts and on state law. The template makes the owner responsible for supervising swimmers and keeping barriers working, and has the company close the gates it opens. Carry liability insurance and ask your insurer what it covers.
Can I charge extra to clear a green pool?
Yes. Section 6 prices green-pool recovery separately, because it takes extra chemicals, filter cleaning and visits beyond regular service.