The paperwork around the deal: test drives, we-owes and remote deliveries
A dealership's retail installment contracts already live in your F&I e-contracting platform, and that's where they belong. But a deal also produces a pile of side documents that still get printed: the test drive agreement, the we-owe, the trade-in payoff authorization, the out-of-state buyer's delivery paperwork, the salesperson's pay plan. SignMaster gets those signed on a phone on the lot or by link, so the deal jacket isn't waiting on a scanner.
Updated November 5, 2026 · 3 min read
On this page
What SignMaster handles, and what it doesn't
| Document | Where it's signed |
|---|---|
| Test drive agreement | SignMaster, on the salesperson's phone before the keys go out |
| We-owe or due bill | SignMaster, by the customer and the sales manager |
| Trade-in payoff authorization | SignMaster, so you can get the payoff from the lender |
| Remote or home delivery acknowledgment | SignMaster, by link to the buyer |
| Salesperson pay plan | SignMaster, bulk sent to the sales team |
| Retail installment contract | Your F&I e-contracting platform |
| Title, registration and odometer statement | Your state's forms or electronic title system |
Test drives in thirty seconds
- 1
Start from the template
Open the test drive agreement on the salesperson's phone and add the stock number in a text field.
- 2
Capture the license
A driver's license number field takes the number, and a file upload takes a photo of the license and the insurance card. In the iPhone app, ID card scan mode puts front and back on one page.
- 3
Hand over the phone
Choose Sign in person. The customer agrees to the rules, like return time, no one else driving and who pays for tickets, and signs. Your Face ID or passcode takes the phone back.
The customer gets the signed copy by email before they buckle up, and the certificate of completion records the time and that it was signed in person on your device.
We-owes that don't get forgotten
A we-owe lists what the dealership promised to do after delivery: a second key, floor mats, a scratch fixed, a recall repair. Send it as its own envelope with the customer and the sales manager as signers, so both sides have the same list with the same date. Search by the customer's name when they come back in three weeks asking about the mats.
Remote buyers and out-of-state deliveries
When the buyer is two states away, send the delivery acknowledgment, the trade-in payoff authorization and your dealership's own disclosures by link. The buyer signs on their phone without an account, uploads a photo of their license, and you get everything back before the truck is booked. Set a sign-by date and automatic reminders so the deal doesn't stall over a weekend.
Titles, odometers and the Buyers Guide
Title transfers and odometer disclosures follow federal and state rules, and many states require their own forms or an approved electronic title system. On used cars, the FTC's Used Car Rule requires the Buyers Guide window form, in Spanish when the sale is conducted in Spanish. Keep those processes where your compliance team has them.
Pay plans for the sales team
Every year, or whenever the pay plan changes, each salesperson and F&I manager signs their own plan with their commission rate and draw. Put those in labeled text boxes, list the team in a CSV and bulk send it. Each person sees only their own numbers, and the batch shows who has signed before the first payroll on the new plan.
Customers can read the signing page, emails and e-signature consent in 6 languages, Spanish and Vietnamese among them. The documents themselves stay as you wrote them.
Pricing for a dealership
Crew is $49 a month for 5 people, and each extra seat is $8. Company covers 15 people for $99 a month, which suits a sales floor plus the service drive. Every paid plan sends unlimited envelopes. New workspaces get 14 days of Crew free. See every plan.
What SignMaster doesn't do
- It doesn't replace your F&I e-contracting platform or connect to your DMS.
- It doesn't take deposits or down payments.
- It doesn't verify a driver's license is real or run credit.
- It emails signing links. Copy a buyer's link to text it yourself.
Questions? Answers.
Can customers sign a test drive agreement on a phone?
Yes. Start in-person signing on the salesperson's phone and hand it over. The customer signs with a finger, and the signed copy goes to their email.
Can I use SignMaster for retail installment contracts?
Keep those in your F&I e-contracting platform, which handles lender delivery and its rules. Use SignMaster for the dealership's own documents around the deal.
Can an out-of-state buyer sign remotely?
Yes, for your dealership's own documents. They sign from a link on any phone or computer. Titles and some state forms have their own rules; see can you e-sign a car title.
Can the sales manager countersign a we-owe?
Yes. Add the sales manager as a second signer, in order or at the same time as the customer.
Sources
- FTC: Used Car Rule · ftc.gov