Rental contracts signed at the counter, delivery tickets signed on the jobsite
Equipment rental paperwork happens in three places: the counter where a contractor picks up a skid steer, the jobsite where your driver drops off a boom lift, and the office where a new account fills out a credit application. SignMaster covers all three with the phones and tablets you already carry, and keeps each signed contract with the photos and certificates that settle a damage dispute.
Updated November 5, 2026 · 3 min read
On this page
Rental paperwork, start to finish
| Document | Who signs | Where |
|---|---|---|
| Credit application and terms | The contractor's owner | By link, once per account |
| Rental contract | The renter | At the counter on an iPad, or by link for a phone order |
| Damage waiver election | The renter | In the rental contract, accepted or declined |
| Operator acknowledgment | The renter | For lifts and heavy equipment, before pickup |
| Delivery ticket | Whoever receives the machine on site | On the driver's phone |
| Return inspection | The renter, if present | On the yard tablet at check-in |
At the counter
Keep your rental contract as a template with the equipment, the serial number, the rate for the day, week and four weeks, the out and due dates, and the fuel policy as fields. Add a radio button for the damage waiver, accept or decline, and an initials box beside the clause that says the waiver isn't insurance. Choose Sign in person, turn the iPad around and let the renter sign. In the iPhone and iPad app, only your Face ID or passcode exits signing mode.
A driver's license number field and a file upload for a photo of the license cover walk-in renters, and a file upload for the certificate of insurance covers accounts that carry their own. Start from the equipment lease agreement if you don't have your own.
Delivery tickets on the jobsite
- 1
Driver opens the ticket
The office sends the delivery ticket with the site contact from the order as the signer. On site, the driver opens it and chooses Sign in person on their phone.
- 2
Photos before the handoff
The receiver or driver adds photos of the machine's condition and the hour meter in an Attachment field, so what was delivered is on record.
- 3
Receiver signs
The site contact signs with a finger. The signed ticket goes to their email and to your office before the driver leaves.
Nobody on site when the machine arrives? The contact can sign from the email link later, from the trailer or the office. Each send is an envelope, SignMaster's word for one or more documents going to one or more signers, and its certificate of completion records when and where each signature happened.
Damage disputes
The strongest record pairs the signed contract, the delivery photos and the return inspection. Search envelopes by the account name to pull all three when a damage charge is questioned.
Contractor accounts
New accounts sign a credit application with your payment terms and, often, a personal guarantee from the owner. Send it by link with the owner as the signer and your credit manager countersigning. When your rental terms change, export your accounts to a CSV and bulk send the updated master terms, each account seeing its own name and terms in text boxes. Solo sends up to 250 rows at a time and Crew 500.
Renters and crews can read the signing page, emails and e-signature consent in 6 languages, Spanish among them. Your contract stays in the language you wrote it.
Pricing for a rental yard
Crew is $49 a month for 5 people, so the counter, the drivers and the office can all send. Each extra seat is $8, and Company covers 15 people for $99 a month. Every paid plan sends unlimited envelopes. New workspaces get 14 days of Crew free. See every plan.
What SignMaster doesn't do
- It isn't rental management software. It doesn't track fleet availability, dispatch or invoices.
- It doesn't take deposits or run credit checks.
- It needs a connection while someone signs. There's no offline mode.
- It emails signing links. Copy a contact's link if you'd rather text it.
Questions? Answers.
Can customers sign a rental agreement on a tablet?
Yes. Start in-person signing from the envelope and hand over the iPad or phone. The renter is guided through each field and gets the signed copy by email.
Can drivers get delivery tickets signed on site?
Yes. The driver starts in-person signing on their phone and the receiver signs with a finger. It needs a mobile connection.
Can I attach photos of the equipment's condition?
Yes. Add an Attachment field to the contract or ticket, and the renter or driver attaches photos while signing.
Can I collect a certificate of insurance with the contract?
Yes. An Attachment field lets the account attach its COI on the signing page. It stays with the envelope.