Junk removal quotes signed at the curb, cleanouts signed from afar
Junk removal pricing is settled when the crew sees the pile, not when the customer calls. That's when a signature matters: the load size, the surcharge items and the price, confirmed before anything goes in the truck. For estate and rental cleanouts, the person who can say yes often lives hours away. SignMaster handles both, on the crew's phone or by link.
Updated November 5, 2026 · 3 min read
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What gets signed in junk removal
| Document | What it settles |
|---|---|
| On-site price confirmation | How much of the truck the load fills, items with their own charge, and the final price |
| Cleanout service agreement | Rooms or areas to clear, days needed, and what happens to donations and recycling |
| Keep list | Items, papers and keepsakes the family wants left behind or set aside |
| Authorization to remove | That the signer has the right to have the contents taken away |
| Property damage waiver | Driveways, lawns and doorframes on tight carries, and light demolition like a shed or hot tub |
| Recurring pickup agreement | Debris hauls for contractors, property managers and stores |
The junk removal agreement in the template library covers the basics. Use this template opens it in SignMaster, ready for your pricing and your list of items you can't take.
At the curb
- 1
Size the load
The crew lead opens the price confirmation template and picks the load size from a dropdown. Checkboxes add mattresses, appliances or TVs, and a calculated field shows the total.
- 2
Show the price, then sign
Send it and choose Sign in person. The customer sees the number before anything moves, initials the line about items you can't take, and signs on the phone.
- 3
Load and go
Once the envelope is complete, the customer gets the signed PDF by email. If the pile grows while you work, send a second confirmation instead of arguing at the truck.
Not home for the pickup?
Customers who leave the pile by the garage can still approve the price. Send the confirmation by link from the driveway, and they sign from work without an account. Don't load until it comes back signed.
Estate and rental cleanouts
Cleanouts take more care, because the person paying usually isn't on site and the contents belonged to someone else. Send the agreement by link to the person with authority over the property, often the estate's executor or the landlord, and add a checkbox where they confirm they have that authority. SignMaster records who signed, when and from which IP address, which is the record you want if a relative calls later.
- The keep list: add an attachment field so the family can upload a list or photos of what stays. The crew checks the signed copy before touching a room.
- Several heirs: add each one as a signer and pick whether they sign in order or all at once, or use a signer group when any one of them can approve.
- Rental turnovers: property managers can sign the same template for each unit. A CC sends the owner a copy without asking them to sign.
- Found items: write down in the agreement what you'll do with cash, papers and photos you find, and have the signer initial it.
Contractors and recurring hauls
Remodelers, roofers and property managers who call you every week deserve one signed agreement, not a new form each pickup. Turn it into a template, and use a public signing link on your website for new commercial accounts. Each account that signs gets its own envelope, and on paid plans the template's Responses tab lists every account's billing contact and site address in one table.
Pricing
A two-person operation runs well on Solo: $15 a month for one sender and unlimited envelopes, so every curbside confirmation is covered. When several crew leads need to send, Crew is $49 a month for 5 people, and extra seats are $8 a month. Free includes 3 envelopes a month. New workspaces get 14 days of Crew free. See plans.
What it doesn't do
- It doesn't book jobs, route trucks or track dump fees.
- It doesn't take card payments at the curb.
- It doesn't decide who has legal authority over a property. Ask for proof when it matters.
- Signing requests go by email; copy a link if the customer wants a text.
Questions? Answers.
Can customers sign a junk removal quote after the crew sees the load?
Yes. The crew lead fills the price on site, sends it and hands over the phone with Sign in person. The customer signs before anything is loaded.
Who should sign for an estate cleanout?
The person with authority over the property, often the executor or personal representative. Add a checkbox where they confirm it. SignMaster records who signed and when, but it doesn't verify their authority.
Can the family send a list of items to keep?
Yes. Add an attachment field to the agreement, and they can upload a document or photos while they sign. The files stay with the envelope.
Does the customer need to be home?
No. Send the confirmation or the agreement by link, and they sign on any phone or computer without an account.