Send a quote they can say yes to from their phone
A quote sent as a plain PDF waits for the customer to print it, sign it and scan it back, which mostly means it waits. A quote they can open on their phone, pick an option on and accept with a tap gets answered while they're still thinking about you. Here's how to set one up in SignMaster.
Updated November 9, 2026 · 3 min read
On this page
Make the quote answerable
Start from your own quote or estimate PDF, or from the library's quote acceptance form for a single price, or the estimate acceptance form for up to three options with add-ons. Then give the customer something to do on it:
- Prices as text boxes. Your quote number, line items and total print as fixed wording. The customer reads them; they can't edit them.
- Options they can tick. A checkbox per option or add-on, in a checkbox group set so they must pick at least one.
- A total that moves. A calculated field can add the base price to each add-on they tick, because a ticked checkbox counts as 1 in a formula. They see the new total before they sign.
- Details only when needed. Show When rules keep the gate code or the color choice hidden until the option that needs it is ticked.
- A yes that fits the moment. A signature field, or an Approve field: one tap, a confirmation, and Approved by with their name and the time printed on the quote.
Two ways to get the yes
| At the visit | After you leave | |
|---|---|---|
| How | Sign in person: hand them your phone or tablet | Their own link, by email, or copied into a text |
| Pace | Decided before you're back in the truck | Reminders on your schedule until they answer |
| Price protection | Not needed: they sign now | An expiry of 7, 30, 60 or 90 days, so last season's price can't be accepted next spring |
| Two decision-makers | One signs on your device | The other signs from their own link |
- 1
Start from the template on your phone
In the iPhone app, Send for signature, then Use a template. On Android or a computer, the same flow runs in the browser.
- 2
Fill in this customer's quote
Their name and email, the line items and the total. Set an expiry that matches how long the price holds.
- 3
Send, then hand over or text
Standing in the kitchen? Choose Sign in person. Already gone? In the app, Share next to their name opens the share sheet with the link and a short message already written; pick Messages.
Your quotes as a pipeline
Every quote from the same template lands in its Responses table, and the status filter reads like a sales report: Waiting is open quotes, Completed is won work, Declined is lost work, with the customer's reason on each envelope, and Expired is quotes that went stale. The options they ticked are columns, so you can see which package sells. Paid plans include it.
A decline isn't the end. The reason they give, too expensive or wrong timing, tells you what to change. Send a revised quote as a new envelope, and the record keeps both versions.
After they accept
- Countersign if your quote needs it. Put your company's role after the customer's, so the quote completes on your signature and both sides get the sealed PDF.
- Take the deposit your usual way. SignMaster doesn't collect payments; put your payment instructions in the quote.
- Mind the cooling-off rule. Under the FTC's rule, a sale of $25 or more made at the buyer's home can generally be cancelled until midnight of the third business day, and you must give notice of that right. The library's notice of cancellation can travel in the same envelope.
Questions? Answers.
Can the customer change the price before they sign?
No. Prices in text boxes print as fixed wording. They choose the options you offered, and a calculated total updates from those choices.
Can a customer accept without drawing a signature?
Yes. Use an Approve field. They tap it, confirm that approving records their agreement, and the quote shows Approved by with their name and the time.
Can I send a quote my estimating software made?
Yes. Upload its PDF, place an approve or signature field for the customer, and send. To skip the upload, Crew and Company can create envelopes through the API.
Does the customer need an app or account?
No. The quote opens in their phone's browser from the link, or on your device in person.
