The best e-signature app for a hotel: front desk, sales office and back office

Where hotels need signatures

Five options compared

Each option for a hotel

Canary Technologies: the front-desk specialist

Canary is software made for hotels. Its tablet registration lets guests complete and sign registration cards on a tablet at the desk or in a staff member's hand, syncs the data back to the PMS and keeps the cards in the cloud for disputes and audits. Its digital authorizations replace paper card authorization forms with a secure link, and Canary says the product is PCI level-1 compliant. Its sales tools send contracts for e-signature and connect with Amadeus Delphi. Its pricing page lists bundles with a Get Quote button and no prices, so you'll need a quote or a demo.

DocuSign: corporate and brand paperwork

If your brand or management company already sends through DocuSign, it's the natural fit for management agreements and corporate rate contracts, since your counterparts know the emails. Standard is $25 per user a month billed yearly with 100 envelopes per user a year, and Business Pro, at $40, adds bulk send, web forms and payments.

Adobe Acrobat: if the office lives in PDFs

Acrobat Pro for teams, at $23.99 per license a month on an annual plan, combines PDF editing with e-signature requests, web forms and sending in bulk. Adobe's July 2026 announcement says in-person signing comes with Acrobat Sign Solutions, not with Acrobat Standard or Pro alone, so it isn't a desk tablet tool on those plans.

Jotform: guest forms with a signature

Jotform suits forms that guests fill in, like a pre-arrival questionnaire, a spa intake or an event registration, with a signature at the end. The free Starter plan includes 10 signed documents a month and Bronze 100. It's less suited to a group contract that needs the planner, the hotel and maybe a third party to sign in order.

SignMaster: the sales office and the back office

SignMaster fits the documents between the front desk and the brand: group booking contracts, corporate rate agreements, wedding and event contracts, and vendor agreements. Set a signing order so the planner signs before the director of sales countersigns, share templates across the team, and show the planner a signing page in 6 languages. A wedding couple can sign on the sales manager's iPad during a site visit with in-person signing. It doesn't integrate with a PMS, collect deposits or handle card authorizations.

A sensible split for most properties

1. 1

   Front desk: use a hotel system

   Registration cards and card authorizations belong in a tool that talks to your PMS and handles card data properly.

2. 2

   Sales: template every contract

   Turn the group, wedding and corporate contracts into templates with dates, room counts and rates as fields, so a proposal becomes a signed contract in minutes.

3. 3

   Back office: one place for the rest

   Vendor agreements and staff forms go through the same signing app as sales, so the general manager sees every contract in one list.