Job completion sign-off template
A job completion sign-off is the customer's written confirmation, at the final walk-through, that the work is finished as agreed or finished except for a short list of items. It starts your warranty clock, triggers the final payment and records what you handed over. Read the template below, then open it in SignMaster and use it on your next walk-through.
Updated November 5, 2026 · 3 min read
The contract
Gray blanks are yours to fill in before you send. Each signer fills in the blanks in their color.
- You, before sending
- Customer
- Contractor
Job Completion Sign-Off
This Job Completion Sign-Off confirms the status of the work performed by Contractor business name (the "Contractor") for Customer name (the "Customer") under their contract dated Contract date and any signed change orders (together, the "Contract"), at Job address.
1. Completion
The Contractor states that the work under the Contract was completed on Completion date. The Customer and the Contractor, or the Contractor's representative Contractor representative, inspected the work together on Walk-through date.
2. Acceptance and punch list
The Customer accepts the work as complete and done according to the Contract, except for the items listed here, if any (the "Punch List"): Punch list items.
The Contractor will complete the Punch List by Punch list completion date, and will tell the Customer the day before it returns. Items not on the Punch List, and requests made after this sign-off, are not part of the Punch List. Problems the Customer discovers later are handled under the warranty in section 5, or as new work priced in writing.
3. Final payment
- Balance due under the Contract, including change orders: Final balance.
- Amount held back until the Punch List is complete: Punch list holdback. If there is no Punch List, there is no holdback.
- The balance less any holdback is due within Days to pay the balance days of this sign-off. The holdback is due when the Punch List is complete.
4. Items handed over
The Contractor has given the Customer the following: Items handed over. This may include manuals, manufacturer warranty registrations, keys, remotes, spare materials and touch-up paint, permits, and inspection approvals.
5. Warranty
The Contractor's workmanship warranty under the Contract starts on the completion date above and lasts Warranty length. Signing this form does not waive the warranty or any defect that could not reasonably be seen during the walk-through. Materials and equipment carry their manufacturers' warranties, which the Customer should register where the manufacturer requires it.
6. Site condition
The Contractor has removed its tools, equipment, materials and debris from the property and left the work areas clean, except as noted here: Site condition notes.
7. Permits, inspections and care
Permits and final inspections for the work: Permit and inspection status. If a final inspection is still pending, the Contractor will schedule it, attend it, and correct anything the inspector requires at no extra charge when the correction is part of the Contract work. The Contractor has explained any care or maintenance the Work needs, such as sealing, filter changes or cure times, and the warranty may depend on it.
8. Lien waivers
When the Contractor receives the final payment, it will give the Customer a final lien waiver for the Contract, and on request, final waivers from the subcontractors and suppliers who worked on the job.
9. General
This sign-off does not change the Contract except as stated here, and does not waive either party's rights under it for amounts still unpaid or work still to be done. It may be signed electronically, and an electronic signature counts as an original. Photos of the completed work may be attached.
Contact details
Customer phone: Customer phone Email: Customer email
Contractor phone for punch list and warranty calls: Contractor phone
I have inspected the work and accept it as complete, except for any Punch List items written above.
Customer
Contractor
Opens it in SignMaster as a template you can edit and send.
A starting point, not legal advice. Have a lawyer review it for your state and situation.
On this page
Why the last signature matters
The final payment is the one most often delayed, and usually for a small reason: a scuffed baseboard, a missing outlet cover, a question nobody answered. A completion sign-off turns those into a written punch list with dates, so the customer pays for what's finished and you come back for what isn't, instead of the whole balance waiting on one cover plate.
It also fixes the date the job was completed. That's the day the warranty starts, the day a lien deadline may start counting, and the answer when a customer calls in two years about something that broke.
What the sign-off records
- The job: the contract date, the job address and the completion date.
- Acceptance: the customer confirms the work matches the contract and its change orders.
- Punch list: any items still to fix, each with a target date, entered by the customer during the walk-through.
- Final payment: the balance due now, and any amount held back until the punch list is done.
- Warranty start: the date your workmanship warranty begins, and that manufacturer warranties were handed over.
- Handover: manuals, keys, remotes, paint touch-up cans, permits and inspection sign-offs given to the customer.
- Site condition: debris removed and the property cleaned.
Mistakes at closeout
- Holding the whole balance hostage to one item. Agree on a holdback for the punch list and collect the rest now.
- Skipping the sign-off when the customer seems happy. Happy customers move, and the next owner wasn't there for the walk-through.
- Letting the punch list grow by text message. Anything added after the walk-through is new work, priced on a change order.
- Not attaching proof. Photos of the finished work in the same envelope settle a later claim faster than memory.
Doing the walk-through with SignMaster
- 1
Load the form before the visit
Choose Use this template above. It's saved with the customer as first signer and your company second, and you can start an envelope from it on your phone.
- 2
Fill in your side
Before the walk-through, fill in the gray blanks: contract date, completion date, final balance, the warranty length and what you're handing over.
- 3
Walk it together and sign on site
Choose Sign in person and hand the phone to the customer. They type any punch list items, tick that they accept the work, and sign.
- 4
Send it if they're away
If the customer can't be there, email the form with photos of the finished work. They can sign from their phone, and reminders follow up until they do.
Builders and property managers closing out many units at once can bulk send the sign-off from a spreadsheet, one row per unit with columns like Job address, Completion date and Final balance. You'll see in the batch which customers have signed and which still need a call.
Questions? Answers.
What is a job completion form?
A short document the customer signs at the end of a job to confirm the work is complete, list anything left to fix, and acknowledge the final payment and warranty terms.
Does signing it waive the customer's warranty?
No. It starts the warranty, it doesn't end it. Section 5 of the template says so, and that defects found later are handled under the warranty.
What if the customer refuses to sign?
Ask what's unfinished and write it on the punch list. If they still won't sign, note the date you completed the work and what you offered, and follow your contract's dispute terms.
Is this the same as a lien waiver?
No. A completion sign-off is the customer accepting your work. A lien waiver is you giving up lien rights once you're paid. You may need both at closeout; see the unconditional lien waiver form.