Sent it with a mistake? Correct it without starting over.
The email address had a typo. You forgot the initials on page 3. The customer's spouse needs to sign too. None of these should mean voiding the envelope and asking the first signer to do it all again. Correct lets you fix what's wrong for anyone who hasn't signed, while everything already signed stays exactly as it is.
Updated November 5, 2026 · 2 min read
On this page
What you can and can't change
| You can change | You can't change |
|---|---|
| Names and emails of people who haven't signed | The documents themselves |
| Who's on it: add, remove or replace people | The expiry |
| Whether someone signs, gets a copy or can view | Switching between In order and All at once |
| The order of turns, and who shares a turn | Anything someone has already signed |
| Fields, the message, sign-by date, reminders, private notes and access codes | Each signer's language and signing-page options |
If you need to change the documents, the expiry or something a person has already signed, void the envelope and send a corrected copy instead.
Make a correction
- 1
Open Correct
On the envelope's page, choose Correct. It's there while the envelope is out for signature, hasn't expired, and at least one person still has to sign.
- 2
Signing pauses
While you work, anyone who opens their link is told you're updating the envelope, so nobody signs a version that's about to change. You can save and come back before sending.
- 3
Fix people, then fields
Under Who still needs to sign, fix a name or email, add or remove someone, or change who signs when. People who already signed show as unchangeable. Then adjust fields; any already signed are locked.
- 4
Review and send
Review & send corrections lists every change. Press Send corrections to apply them, or discard them and the original links work again.
What people receive
- Anyone whose name, email, fields, note or code changed gets a new link by email, and their old link stops working.
- Anyone you removed gets a short email saying they don't need to sign after all.
- Everyone else keeps their link, and new people are asked when their turn comes.
- People who already signed see nothing change; their signatures stay exactly as they were.
The certificate of completion gets a Corrections after sending section, describing what changed in plain words, such as a changed email or moved fields, and anyone who was removed or replaced appears as no longer signing. A correction is part of the record, not a quiet edit.
A faster fix for one person
When the only problem is who signs, say the client's office manager is signing instead of the owner, Replace signer is quicker than a full correction. Enter the new name, email and a short reason, then choose Replace and send. The new person gets their own link, the old one stops working, and the swap is recorded on the envelope.
Questions? Answers.
Does a correction use another envelope?
No. It's the same envelope, so it never counts toward your monthly envelopes.
Will the first signer have to sign again?
No. Anything already signed is locked and stays as it is. Only people whose part changed get a new link.
Can I correct an envelope after someone declined?
No. A declined envelope is closed. Choose Duplicate as draft, make the changes and send it as a new envelope.
Can I add a page or a new document?
No. Files can't change after sending. Void it and send a new envelope with the extra document.