The best e-signature app for gyms: waivers at the desk, agreements by email
A gym signs two very different kinds of paper. Waivers come in a steady stream at the front desk, from walk-ins, guests and kids at birthday parties. Membership and personal training agreements come less often, carry money and get emailed. Few tools are best at both. This guide compares four options, from a dedicated waiver kiosk to a general signing app, using each company's own pages as of November 2026. SignMaster is ours; for a busy waiver kiosk, a dedicated waiver tool may serve you better.
Updated November 5, 2026 · 3 min read
On this page
Waivers and agreements need different things
| Waivers | Agreements | |
|---|---|---|
| Who signs | Every visitor, often a stranger | Members and training clients |
| Where | On a tablet at the desk, or a phone in the parking lot | By email, or across the desk with staff |
| Volume | Dozens a day at busy times | A handful a week |
| What matters | Speed, offline capture, finding a waiver fast after an injury | Clear terms, both signatures, a copy for the member |
Start from your own documents: a gym waiver for visitors and a fitness membership agreement for members. Have a local attorney review the waiver wording, since how much a waiver protects you depends on your state.
Four options compared
| Option | Price | Kiosk on a tablet | Best for |
|---|---|---|---|
| WaiverForever | Essential $19 a month; first 50 submissions free, then per-waiver charges | Yes, on iOS, Android or Amazon devices, offline too | High-volume waivers at the desk |
| Jotform | Free for 10 signed documents a month; Bronze $34 a month billed annually | Not covered on the pages we checked | Waivers with registration questions |
| DocuSign | Standard $25 per user a month billed yearly; Business Pro $40 for web forms | Not covered on the pricing page | Corporate gyms already on DocuSign |
| SignMaster | Free for 3 envelopes a month; Solo $15 a month | A public signing link opened on the desk iPad | Agreements signed in person, waivers by QR code |
How each one fits a gym
WaiverForever: a dedicated waiver kiosk
WaiverForever is built for exactly the front-desk problem. It turns iOS, Android or Amazon tablets into kiosks, keeps working offline and syncs when the connection returns, offers check-in waivers, and lists a Mindbody integration. Pricing is a monthly plan plus usage: Essential is $19 a month with 3 templates and one offline device, the first 50 submissions are free, and after that each signed waiver costs $0.10 for the next 250, falling with volume. It's not built for membership contracts with two signers.
Jotform: waivers with questions attached
Jotform pairs forms and signatures, so a waiver can also collect emergency contacts, health questions and how the person heard about you. Its template gallery includes waivers and consent forms. The free Starter plan allows 10 signed documents a month; Bronze, at $34 a month billed annually, allows 100, and Silver 250. A busy gym will hit those caps, so price the plan for your real traffic.
DocuSign: for the head office
For a chain whose corporate office already uses DocuSign, it handles membership agreements and staff contracts well. Self-service signing through PowerForms and bulk send start on Business Pro at $40 per user a month billed yearly, and envelopes are limited to 100 per user a year. It isn't a waiver kiosk.
SignMaster: agreements at the desk, waivers from a QR code
SignMaster fits the agreement side best. A new member signs the membership agreement on the desk iPad with in-person signing, and the app locks until staff take it back. For waivers, turn the waiver template into a public signing link and print its QR code by the door, so visitors sign on their own phones. It has no kiosk mode or offline capture, and no member-management or billing features, so it sits beside your gym software rather than replacing it.
A setup that works for most gyms
- 1
Put the waiver online before the visit
Send the waiver link in the booking confirmation, so most people arrive already signed and the desk only handles walk-ins.
- 2
Keep a tablet for the rest
One tablet on a stand at the desk catches walk-ins and guests. A dedicated waiver kiosk, or a public link opened on the iPad, both work.
- 3
Sign agreements across the desk
Membership and training agreements are where questions about freezes, cancellations and session packs come up. Sign them in person with staff there to answer, and the member gets their copy by email before they reach the locker room.
Questions? Answers.
Can a parent sign a waiver for a child at a gym?
Yes. Add a field for the child's name and have the parent or guardian sign. See how to sign a waiver online. Whether a waiver protects you for minors depends on your state, so ask a lawyer.
What's the best way to collect waivers from a group?
Send one link to the organizer to share with the group before the visit, and keep a QR code at the desk for latecomers. Each person fills and signs their own copy.
Can I find a member's waiver quickly after an incident?
In SignMaster, every signed envelope is searchable in your account, with the signed PDF and certificate of completion. Dedicated waiver tools like WaiverForever are also built around fast lookup at the desk.
Can the same app handle membership dues?
Not SignMaster: it doesn't collect payments, so recurring dues stay in your gym management or billing software. Use the signing app for the agreement and the record of who agreed to what, and your billing system for the money.
Does SignMaster work offline at the front desk?
No. The device needs a connection while someone signs. If your Wi-Fi is unreliable, WaiverForever lists offline capture.
Sources
- WaiverForever pricing · waiverforever.com
- WaiverForever · waiverforever.com
- Jotform pricing · jotform.com
- Jotform Sign · jotform.com
- DocuSign eSignature pricing · ecom.docusign.com