Envelope
An envelope is one send in e-signature software: one or more documents going to one or more signers, tracked together until everyone has signed.
Updated October 13, 2026 · 1 min read
Why the word matters
Like a paper envelope, it groups everything that belongs together: the contract, its addenda and everyone who needs to sign them. Signers, fields, the signing order, the sign-by date and the audit trail all belong to the envelope, and it finishes with one signed PDF and one certificate of completion.
How SignMaster counts envelopes
- One send is one envelope, however many documents and signers it holds.
- Reminders and re-sends never count again.
- The free plan includes 3 envelopes a month. Paid plans have no envelope limit.
If a plan changes, envelopes already out for signature finish normally. See pricing for each plan.
Questions? Answers.
Do reminders or re-sends use up envelopes?
No. An envelope counts once, when it's sent. Reminders and re-sends never count again.
What happens to envelopes already out if I downgrade?
They finish normally. Signers can still sign, completed documents still arrive, and you keep every signed copy. Plan limits only apply to new sends.